Need help with WaxID? Email us at support@waxid.net — we normally reply within a couple of days.
It helps if you include your iPhone model, iOS version, and a short description of what happened. If a record was misidentified, a note of which record it was (and what it was matched to) lets us fix the match.
Subscriptions are billed through your Apple account. You can manage or cancel them in your iPhone's Settings under your Apple account's subscriptions, and refunds are handled by Apple at reportaproblem.apple.com.
Our Privacy Policy explains what data the app sends to our server and how to get it deleted; our Terms of Use cover everything else.